Monthly Retainer Package

Retainer Member Perks

• Priority scheduling every month

• Access to Monday design hours (exclusively for retainer clients, unless a major holiday falls on a Monday)

• Content delivered in batches ( as completed ) for early posting and promotion so you never have to wait on the whole package to be delivered

• Guaranteed turnaround time based on flyer quantity unless proven emergency takes place at stonie studios

• No rush fees required

• Flexible swap option (flyers for other services) upon approval

• Consistent branding and creative flow for monthly marketing

Monthly Submission Policy

To maintain priority service, your retainer payment and completed designer order form must be received by the 5th at 11:59 PM.
If either is not received on time, you will:

• Be moved out of priority placement

• Be placed into standard turnaround service scheduling

• Lose access to Monday design hours for that month

Timely submissions allow Stonie Studios to block schedule projects accurately based on flyer volume or service needs and ensure content is completed in time for your monthly rollouts.

Turnaround Time Based on Flyer Quantity

• 8 flyers: 5 business days

• 12 flyers: 7 business days

• 16 flyers: 10 business days

• 20 flyers: 13 business days

Business days are counted Monday through Friday from 11 AM to 5 PM.
(Mondays are reserved only for retainer clients unless it’s a major holiday. All major holidays and October 14th are excluded from business days.)

Revisions

• Includes 4 free revisions

• Example: Changing a font and swapping a photo = 2 revisions

• Additional revisions: $6–$50, depending on complexity

• Full redesign: 50% of the original service price

Service Swaps

If you'd like to swap a service (e.g., flyers for a website banner or a booking page), email es.stoniestudios@gmail.com.
Stonie Studios will review your request to ensure it’s an even swap and will confirm approval before proceeding.

Project Abandonment & Policy Enforcement

If you miss the retainer deadline (1st–5th) and are moved into standard turnaround:

• You’ll be held to the standard abandonment policy:
  You have 20 business days (Tues–Fri) to submit both your signed contract and order form. Failure to do so results in project closure without refund.
  To reopen a project, you must pay a reopening fee of $25–$150, based on service level.

• If you fall into standard turnaround two months in a row, you will be removed from the retainer program and must order through our standard services moving forward.

Policy & Contractual Agreement

Before purchasing, please review the Stonie Studios policy page.
After placing your order, you’ll receive:

• An automated contract

• A design order form

Both must be completed and signed before any work begins.