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This service is non refundable after purchasing.

Please read the entire policy before ordering. After reading the entire policy the check list will be listed below for the service you are purchasing. The standard policy is also found on the policy page of our website. You are required to select the check off the boxes above, you are required to check off the terms and conditions box at check out.

Please review my work on my website, my instagram @stonie.studios , or request my design portfolio to make sure that my previous works aligns with the project you would like created.

 The turnaround time for a facebook banner is 6-10 business days. Those business days for me include Tuesday – Friday. Saturday – Monday, all major holidays, and 10/14 I am closed, and those days are not included in the turnaround time.

Revisions are not included in the turnaround time please allow 2-3 additional business days for revisions. Examples of revisions are as follows: font changes, color changes, swapping out photos. After 1 revision of card design additional fees will apply starting at $6 For a completely different design if the client does not like or agree with the design will come with a Redesign Fee starting at $30.

If you do not have a logo designed by a previous designer or designed by me your business name will be typed in a basic font straight across (landscape position).

You have up to 10 business days from the date that your order (Tuesday – Friday, the same as my business days) to submit all your info for your order. Incomplete checklist will not be accepted ) please send all of your information at one time, and PLEASE go in order on your checklist to ensure you are completing everything on the list, multiple emails with multiple NEW email threads will not be accepted, screenshots of handing writing will not be accepted, sharing an apple notes link will not be accepted (however a screenshot of the typed-out info will be accepted).  Please send your checklist in one email with requested info and content or create a word document, I do understand if you have to submit more than one email due to the file size of everything or you can send PHOTOS ONLY to my business number with your order number and name.

 After 10 business days (Tuesday - Friday) with no checklist submitted, you will be required to pay a project abandonment fee of $15. 
 

If you pay the project abandonment fee you have an additional 10 business days (Tuesday – Friday) to send over your completed checklist with all items that are required. If an additional 10 business days go by from the date you paid the fee the order will be canceled, no refund for the original order or the project abandonment fee, and you will be blocked from being able to make another purchase on my site.

Please be advised that your order may be posted while it is being worked on for all of my social media accounts on my story ONLY, if you do not want your order posted, please specify via email so that I can follow up with a link for $50 that needs to be paid if I am not able to post my orders content for promotional purposes. 

Once the order is completed I will post it on my platforms for promotional use at the time of my choosing, if you want me to wait to post my work after you the client which will affect me not being able to post my work for promotional use please specify via email so that I can follow up with a link to pay the $50 that needs to be paid. Please note that the $50 mentioned above for posting on my stories will also cover me not posting on my feed before you. You will not be required to pay that fee twice.

When you are ready to send your checklist the email subject needs to be your first and last name + the order number + service name.

Email Order Checklist For Facebook Cover Photo

1. Logo and color scheme please send Exact Hex Color Codes (to keep down color change revisions)
2. Business social media names and/or contact info
3. High quality professional photos or clear phone photos
4. Any additional wording
5. Any special request such as a standard design, a theme design, or any inspo that you have found for me to follow ( NOT COPY, I DO NOT COPY DESIGNER'S WORK)