Policy and Contractual Agreement: Prior to making a purchase, please ensure you review Stonie Studios' policy and contractual terms available on our policy page. Upon placing your order, you will receive an automated email containing your contract and a design order form. Both documents must be completed and signed before we commence work on your order.
Turnaround Time: The standard processing time for this service spans 10-15 business days, counting only Tuesday through Friday from 11 AM to 5 PM. Please note that our business days exclude weekends, Mondays, all major holidays, and the date 10/14.
Revisions: This service includes two complimentary revisions. For instance, changing a font and replacing a photo counts as two revisions. Should additional revisions be necessary, fees will start at $6 and may rise up to $50 depending on the complexity of the request. Requests for a complete redesign will incur a fee amounting to 50% of the total service cost.
Project Abandonment: You are allocated a window of 10 business days (Tuesday through Friday) to submit your signed contract and completed order form. Holidays, Mondays, and the date 10/14 are not included in this period. Failure to comply with these submission requirements will lead to project closure without a refund. To reopen a project, an abandonment fee ranging from $25 to $150, depending on the service purchased, will be charged.
Creative Direction Add-On: Titles & Wording
Upgrade your flyer project with Stonie Studios' Creative Direction add-on. Here’s what you need to know:
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Client Input Required: You must provide the basic wording or core message for the flyer. This includes the specific promotion, specials, deals, or message you want to convey.
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Freestyle Option: If you select "freestyle," Stonie Studios will fully design your flyers, either in one cohesive theme or with each flyer featuring a unique style.
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Themed Projects: If you select a theme but fail to specify the exact look or concept, we will select the theme and freestyle the designs based on our interpretation.
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No Theme Selected: If you do not choose a theme, each flyer will be designed differently, with no single theme as the focus.
Important: The Creative Direction add-on does not replace the need to communicate your core message or goals for the flyers. This service enhances your project by creating professional titles and impactful wording to match your vision.
