This service is nonrefundable after purchasing.
Email For Checklist : es.stoniestudios@gmail.com
Please read the entire policy before ordering. After reading the entire policy, the check list will be listed below for the service you are purchasing. The standard policy is also found on policy page of the website. You are required to select the check off the boxes above, you are required to check off the terms and conditions box at check out.
Please review my work on my website, my instagram @stonie.studios , or request my design portfolio to make sure that my previous works aligns with the project you would like created.
Turn Around Time
The turnaround time for a Thank You Card Design is 7-10 business days. Those business days for me include Tuesday – Friday. Saturday – Monday, all major holidays, and 10/14 I am closed, and those days are not included in the turnaround time.
Revisions
Revisions are not included in the turnaround time please allow 2-3 additional business days for revisions. Examples of revisions are as follows: font changes, color changes, swapping out photos. For example: " I want to change the title font and swap out this photo for this photo instead." that is considered two free revisions. After two free revisions there will be a $6 fee per revisions. For a completely different design if the client does not like or agree with the design will come with a Redesign Fee starting at $35.00.
Turn In Date And Stonie Studio's Fees
You have up to 10 business days from the date that your order (Tuesday – Friday) to submit all your info for your order. Incomplete checklist will not be accepted, multiple emails with multiple email threads will not be accepted, screenshots of handing writing will not be accepted, sharing an apple notes link will not be accepted (however a screenshot of the typed-out info will be accepted) Please send your checklist in one email with requested info and content or create a word document, I do understand if you have to submit more than one email due to the file size of everything or you can send PHOTOS ONLY to my business number with your order number and name.
After 10 business days (Tuesday - Friday) with no checklist submitted, you will be required to pay a project abandonment fee of $35.00. The project abandonment fee link can be found on the website.
If you pay the project abandonment fee you have an additional 10 days (Tuesday – Friday) to send over your completed checklist with all items that are required. If an additional 10 days goes by from the date you paid the fee the order will be canceled, and you will be blocked from being able to make another purchase on my site.
Email Etiquette Policy
Incomplete checklist will not be accepted, multiple emails with multiple email threads will not be accepted, screenshots of handwriting will not be accepted, sharing an apple notes link will not be accepted. Please send your checklist in one email with requested info and content or create a word document, I do understand if you have to submit more than one email (in the same thread) due to the file size of everything.
Photos can be sent to my business number (), please include what each photo is for per photo, your name, and your order number.
It Is IMPORTANT to Submit all wording fully typed out for your website. When I say wording for your website that means telling me about your brand, submitting previous material, if need be, so I can see your brand's style.
Logo Policy
If you do not have a logo designed by a previous designer or designed by me your business name will be typed in a basic font straight across (landscape position). Please submit a transparent file (no background) for the best results. Please submit exact HEX code colors of your logo to keep down color revision changes.
Photo Policy
Please submit High quality professional photos, stock photos, or
What's Included
A still design image of your booking website
You Are Responsible For
Printing your own cards unless you select printing included
Business Hours
Tuesday - Friday 11 AM - 7 PM
Promo Policy
Please be advised that your order may be posted while it is being worked on for all of my social media accounts on my story ONLY, if you do not want your order posted, please specify via email so that I can follow up with a link for $50 that needs to be paid if I am not able to post my orders content for promotional purposes.
Once the order is completed I will post it on my platforms for promotional use at the time of my choosing, if you want me to wait to post my work after you the client which will affect me not being able to post my work for promotional use please specify via email so that I can follow up with a link to pay the $50 that needs to be paid. Please note that the $50 mentioned above for posting on my stories will also cover me not posting on my feed before you. You will not be required to pay that fee twice.
When you are ready to send your checklist the email subject needs to be your first and last name + the order number + service name.
Email Order Checklist for All (Business , Loyalty, & Thank You Card)
- Logo and color scheme please send Exact Hex Color Codes (to keep down color change revisions)
- Business social media names and/or contact info
- High quality professional photos or clear phone photos
- Any additional wording
- Shipping address for printed orders
- If this is a loyalty card, please make sure you send how many circles for the card and what special promos and discounts go on which circle
- If this is a thank you card, please make sure include any thank you message and/or promo discount that goes on the card
Order Includes
- PNG and PDF file for digital orders
- Printed orders will receive PDF and PNG files and Printed cards if printing is selected.
- Choosing a selection results in a full page refresh.